OPW VWS Commitment to Service

Our customers and partners are not just important to us, they are the center of all that we do. We want you to reach out and tell us how we can help.

Commited to your success

Superior technical support and continuous training

Proven

Experience

  • 12 full-time technical product specialists
  • Over 120 years of combined car wash experience
  • Consistently in the field working with channel partners

Direct Organizational

Structure

  • Hands-on collaboration with engineering team
  • Open line of feedback/communication between technicians and customers
  • Salesforce Issue Tracker – enabling a seamless transition from problem identification to resolution

Training

University

  • Proactive training process
  • Train the trainer program
  • Distributor Certification programs
  • Knowledge sharing mechanisms in place:
    • Salesforce issue tracker
    • Distributor portal
    • Quality@belangerinc.com
  • Onsite or in-field factory training

We’re your long-term performance-driven business partners

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OPW Leads The Way

OPW Vehicle Wash Solutions, comprised of touchless in-bay automatic inventor PDQ and full-line equipment provider Belanger, strives for economic and environmental performance for its car wash customers. OPW is leading the way in high throughput systems built with world-class manufacturing.

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pdq car wash components

Defining What's Next

The Defining What’s Next philosophy of OPW Vehicle Wash Solutions companies PDQ and Belanger is focused on constantly striving to develop technologies that enhance the quality of life for people, the environment and its customers around the globe. This is more than a tagline, however. This mission drives OPW and all of its business units to be good corporate citizens through the implementation of Environmental & Social Governance (ESG) operating principles.

OPW business unit PDQ has been committed to Defining What’s Next in touchless and soft-touch car wash systems since 1984, including finding ways to limit water and chemical usage while providing a complete clean.

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